Workplace access

Using Elaryvo at work

If a hospital PC shows “can’t reach this page”, Elaryvo is usually not down. The network often blocks new sites until IT allowlists them.

Check this first

1. Open elaryvo.com on your phone using mobile data (not hospital Wi‑Fi).
2. If it loads on the phone, the site is working. The trust network is stopping it.
3. Send the request below to your local IT / digital service desk.

What to send IT

Copy this into a service-desk ticket. You do not need to explain the product in detail.

Please allow HTTPS access (port 443) from the trust network to:

  https://elaryvo.com
  https://www.elaryvo.com

Optional (email links only):
  mail.elaryvo.com

Purpose: Elaryvo is evidence and portfolio for doctors. It does not hold patient records.

Error seen on trust PCs: Microsoft Edge ERR_TIMED_OUT (“elaryvo.com took too long to respond”).
The same site returns HTTP 200 on the public internet and on mobile data.

Please categorise as Education / Professional healthcare software and add to the web-filter allowlist.

Until it is allowlisted, use a personal device or a hotspot for Elaryvo. Do not upload patient-identifiable information on any network.

What Elaryvo is not

Elaryvo is not an NHS clinical system, EPR, or patient record. It holds a doctor’s own professional evidence. That is why many trusts treat it as an external website until they add it to the allowlist.

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